Website Privacy Policy
This policy covers only the website rockware.cl. Each of our mobile apps has its own privacy policy describing exactly what that app collects.
1. Who We Are
This website is operated by Rockware SpA ("we", "us"), which is responsible for the processing described here.
- Legal name
- Rockware SpA
- Address
- La Gloria 34, Las Condes, Santiago
- Country
- Chile
- Privacy
- privacidad@rockware.cl
2. Scope of This Policy
This policy explains what happens to information when you browse this website or email us. It does not cover our mobile apps. For an app, read its own policy:
3. Information Processed When You Visit
The website is a set of static pages hosted by a cloud provider. To deliver a page, your browser sends standard technical information to the hosting service: your IP address, the page requested, the date and time, and your browser's user-agent string. This information is used only to deliver the page and to protect the service against abuse.
We have not enabled access logging for this website, so we do not keep records of your visits.
The website has no forms and no user accounts.
4. Cookies and Local Storage
This website does not use cookies.
If you use the light/dark appearance button, your choice is saved in your browser's local storage on your device so the website remembers it. It is never sent to us. You can remove it by clearing your browser's site data.
5. When You Email Us
If you email us, we receive your email address, your name if included, and the contents of your message. We use them only to answer you and to keep a record of the conversation. We keep these emails for as long as necessary to handle your request and any follow-up, unless a legal obligation requires us to keep them longer. Our email is hosted by our email service provider, which processes messages on our behalf.
6. Links to App Stores and Other Websites
This website links to app stores (such as the Apple App Store and Google Play) and other websites. When you follow those links, the other site's privacy policy applies.
7. Your Rights
Under Chilean data protection law (Law No. 19,628 and, once in force, Law No. 21,719), you can ask for access to, correction, deletion, portability or blocking of your data, or object to its processing, by emailing privacidad@rockware.cl. We respond within 30 calendar days. You can also complain to the competent data protection authority.
8. Security
The website is served only over HTTPS with modern security headers, and contains no third-party scripts.
9. International Processing
Our hosting provider processes information in: the United States, with content delivered from servers worldwide. Where information is transferred outside Chile, we rely on providers that apply appropriate safeguards.
10. Children's Privacy
This website is a general-audience company website. We do not knowingly collect personal data from children through it.
11. Changes to This Policy
We will update this page if our practices change and revise the "last updated" date above.
12. Contact
- Legal name
- Rockware SpA
- Address
- La Gloria 34, Las Condes, Santiago
- Country
- Chile
- Privacy
- privacidad@rockware.cl
- Contact
- contacto@rockware.cl